Processes with specific rules
Your operations require forms, validations or workflows that your current tools cannot support.
Applications and integrations
Bespoke applications. Systems that work together.
We develop applications tailored to your business and connect platforms to simplify access to information and support your company’s processes.
When it makes sense to move forward
Separate platforms
Information moves between systems through manual entries and repeated tasks.
Information that is difficult to track
You need to consult several sources to check the status of a request, an operation or a customer.
Solutions
Solutions to support your business
Internal management applications
Create solutions to organise tasks, requests, documents and information, with validation and access rules suited to your team.
Private areas and portals
Provide information and features to customers, partners or teams, with defined access profiles.
E-commerce and management
Connect your online store to management systems to share product information, orders and other data specified in the project.
Payments and invoicing
Integrate payment information and invoicing processes, with validation of statuses and each service’s rules.
Bookings and availability
Connect requests, bookings and availability information according to the capabilities of the platforms used.
Data and reports
Bring together data from different sources and create queries or reports that help monitor your business.
Features and integrations are defined for each project after reviewing processes, systems and access conditions.
Methodology
From a business need to a solution in use
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Requirements gathering
We understand the need, people involved, process rules and existing systems.
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Specification
We define features, data, access profiles, integrations, priorities and acceptance criteria.
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Development
We build the application and system connections according to the approved scope.
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Testing and approval
We test flows, access, data and exception scenarios. The client’s team validates the agreed scenarios.
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Launch and adoption
We prepare release of the solution, access and team support, with the ongoing support specified in the proposal.
The project can progress in phases, with agreed priorities and deliverables, to validate the solution before extending its use.
Integrations
System connections with defined rules
We define which data moves between systems, when it is updated and how exceptions are handled.
Consistent data
We agree the source of each piece of information, the required fields and update rules.
Access and permissions
We define application profiles and the access required for connected platforms.
Technical support
We prepare operation logging, failure identification and the routing of situations that require action.
Proposal
A proposal with a clear scope
Analysis and specification
Needs assessment and definition of features, integrations and deliverables.
Development and integration
Build, configuration, testing and preparation for use.
Maintenance and development
Technical support and future changes, with scope and terms defined in the proposal.
The proposal distinguishes implementation, ongoing support and the costs of external tools or services. Cost, timescale and dependencies are defined for each project.
Related services
Services that can complement the project
Automation and artificial intelligence
Review repeated tasks and assess opportunities for automation and the use of AI.
Hosting, maintenance and support
Prepare the infrastructure and technical support for your digital solutions.
Frequently asked questions
Before you start
Can you integrate the platforms we already use?
We review connection options, access and providers’ terms. The proposal identifies feasible integrations and any dependencies on external licences or services.
Do I need to replace our current systems?
The solution can use your existing systems and add the application or connection required. The decision depends on features, data quality and integration capabilities.
How are cost and timescale defined?
Cost and timescale follow from the scope, features, integrations and testing required. The proposal identifies deliverables, responsibilities and implementation and ongoing support costs.
What happens if a connection fails?
We define how to identify and log failures, retry operations where appropriate and route exceptions. Ongoing support and response times depend on the service contracted.
Who can access the application?
Profiles and permissions are defined in the project. Each user should access the information and features appropriate to their role.
Can the solution evolve after launch?
Yes. New needs can lead to later phases or changes, with an impact assessment, work proposal and testing before release.
Which application or connection is your company missing?
Tell us what you need to resolve. We help define the features and connections required.